We are pleased to announce that, for the 5th consecutive year, SW is a finalist in the beaton Client Choice Awards Best Accounting & Consulting Firm ($50m – $200m revenue) category.
We are also finalists again for Most Innovative Firm and, in recognition of the value we place on client service, a finalist for Best CX Firm.
“A special thank you to our clients for their ongoing support and to our people, who are dedicated to delivering consistent and outstanding service and outcomes, “ said Mr Duane Rogers, CEO of SW.
“As a values-led culture, we place great emphasis on building strong and trusted relationships with our clients that aim to add value. For the past two years, our people and our clients have had to overcome many challenges together, so it’s very pleasing to receive this independent recognition of our client-first thinking and dedication to supporting our clients.
“Over the past 12 months the economy has faced shock after shock, but these results tell us professional services firms have been there every step of the way for their clients,” said Dr George Beaton, Executive Chairman of beaton.
“The calibre of entrants this year was very high, but by reviewing over 15,000 pieces of client feedback we were able to determine who is the best of the best. It is those firms who can differentiate themselves and offer superior client experience who achieve success in the Client Choice Awards.”
The Client Choice Awards recognise best practice in the professional services sector and are based on client feedback for professional services firms in Australia and New Zealand. There are no panels, judges or self-nominations, only client ratings that are independently researched by Beaton Consulting + Research (‘beaton’).
The Awards reward firms and professional practitioners for excellent client service, expertise in clients’ areas of need, innovation and superior client experience. These are the only multi-profession and fully client-judged Awards anywhere in the world. The Client Choice Awards is now in it’s 18th year, with 250+ firms entering in 2022. Over 15,000 pieces of client feedback were used to adjudicate the awards.
“We are honoured to again be part of this highly regarded independent annual research undertaken for professional services firms across Australia and New Zealand, and wish all finalists the best for the award announcements,” said Mr Rogers.
The beaton team is dedicated to providing professional services firms with insights and advice related to their clients and business performance.
“Every firm that enters the Client Choice Awards is to be commended for their commitment to client feedback. These objective and independent Awards reward firms that have a culture of client-centricity and continuous improvement,” said Dr Beaton.